Auto-maintain your Knowledge Base
By analyzing your support tickets, release notes, etc. Ariglad identifies where your knowledge base needs improvement and fills those gaps for you.
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30K+
500K+
Loved by many
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an Accurate knowledge Base is necessary
81% of your customers check the knowledge base before submitting a ticket. By having an updated knowledge base you can reduce support tickets and calls.
Ariglad AI identifies existing knowledge gaps in articles and uses information provided in support tickets to suggest improvements
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Ariglad automatically creates new articles for your knowledge base when customers ask about topics that don't have existing articles.
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After identifying duplicate articles, Ariglad merges them into one so your knowledge base stays lean and easy to navigate
"The ROI from implementing Ariglad is remarkable, with a 243% return on investment.
Beyond the monetary savings, the real value comes from both internal and external customer satisfaction.”
Common Use Cases
Whether you have a knowledge base that needs some maintaining or don't have one at all, we have your back.
For large knowledge bases, Ariglad keeps content up-to-date by revising and adding articles as your product evolves. It also simplifies navigation by merging duplicates, ensuring your knowledge base stays efficient and easy to manage.
Ariglad helps build a knowledge base by analyzing customer questions and organizing info from support tickets, release notes, and Slack. It adapts to your brand's voice, ensuring a clear, user-friendly resource that answers common queries.
Stop playing catch up with your knowledge base
Clients are likely creating support tickets because yours is outdated
We know - Knowledge bases take a lot time to keep updated
We get it, it's hard to keep all your articles up-to-date when your product and company is always changing. Ariglad puts it on auto-pilot.
Stop sorting through endless articles and data that needs updating
We're SOC2 and GDPR compliant so your data is safe
Check out our Case Studies
"The ROI from implementing Ariglad is remarkable, with a 243% return on investment. Beyond the monetary savings, the real value comes from both internal and external customer satisfaction.”
Read the Case Study
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“A BIG win for us is the peace of mind in having Ariglad monitor both our support tickets and slack instance for topics - so the team doesn't have to be as vigilant about keeping tabs of content that needs to be updated."
Read the Case Study
Ariglad's AI-powered knowledge base has been game-changer for our business. Highly recommend for any business looking to enhance their support operations.
